How does Sound Services DJ Entertainment operate? How do you typically perform your services?
Our standard way of performing is with TOP OF THE LINE professional equipment! We use computers to do our shows, which makes for a very pleasurable experience in song requests. When you or your guests request a song, we can push a few keys and tell you if we have it in less than 10 seconds!! Computers also are MORE RELIABLE than CD's which can skip right in the middle of your first dance and ruin the BEST DAY OF YOUR LIFE !!!!  You can't skip a PC file!! 100% quality, 100% of the time!

Does Sound Services DJ Entertainment take requests?
Absolutely! We play the music that you and your guests want to hear. Plus - we WON'T play the music you DON'T want to hear. If a guest requests a song you have asked NOT be played or may be inappropriate, we politely inform them and lead them to another song more appropriate for your event.

How is Sound Services DJ Entertainment better than a band?
There are many reasons! The music will never stop because we don't take breaks between sets. We can play a huge variety of music (just check out our library). All of the music sounds just like you hear it on the radio. We can play all of your requests (not just those that the band knows). We cost less than half as much as a band.

How will Sound Services DJ's dress for my event?
We will dress anyway you like from casual to formal. Our standard dress for weddings and corporate events is a tuxedo shirt with full back vest, tux pants, top button cover, shirt studs and cuff links, a small name tag, and tux shoes. Our goal is not to distract from the event by overshadowing the participants with flashy clothes. It is YOUR event - the focus should be on YOU! If you have any special requests regarding clothing, make sure to put that on your worksheet.

Will Sound Services show up early to set up for my event?
We always arrive at least one and one hour early for every event. In many cases, we arrive even earlier to make sure everything is ready to go on time. Once your wedding begins, we strive to be completely set up by that time as to be able to change clothes and make final preparations during the ceremony. Once at your event location, we coordinate with photographers, videographers, caterers and event supervisors to make sure your event runs smoothly.

Who will control the volume at my event?
You will. We don't want to hurt anyone's hearing or offend anyone. Simply tell us if the volume is either too loud or too soft and we will immediately adjust our sound system. For sound during meals, we keep the volume to a level that enables everyone to be able to carry on a conversation without raising their voices. Once the dancing begins, the volume is raised to a level appropriate for your event location and group participation!

Does Sound Services DJ's use professional equipment?
All of our DJ equipment is professional and top-of-the-line in the DJ industry. We have a variety of equipment that is interchangeable so that we can adapt to any size location.

How many times will you announce the name of your company during our event?
Only occasionally while we are performing. Not very often at all. If people like us and want to use us or find out who we are, we understand that only a couple of times of announcing our name is appropriate. If they are wondering who we are, they will catch it in only a couple of announcements. We should never feel as to try to drill our name in your guests mind.  Your event should not be looked at as an opportunity for us to advertise. We acquire more business, by referrals through past bookings, than we can handle, so advertising is not necessary. If you choose to recognize us in your event program or announcements, that is fine. However, we will not be a bother to your guests by constantly announcing our name, unless it has been requested.

Don't you put up a large Sound Services DJ Entertainment sign?
No. We don't even put up a small one. Not even a tiny one. Not even an itsy-bitsy, teeny-weenie . . . - okay - you get the picture. The only thing we put out are business cards, which are usually in a holder on our table or on top of our speakers.

How far is Sound Services DJ Entertainment willing to travel for an event?
We are willing to travel anywhere. In the past, we have provided DJ Services for events around the St. Louis, Missouri area and southeast from there, West Tennessee, Southern Illinois, Southern Indiana, and of course Western Kentucky. We give you a travel allowance of up to 60 miles one way from Hardin, KY. with NO TRAVEL FEE. Longer distances will require a per diem based on mileage. Contact me for more information!

Does Sound Services require a retainer fee and a signed contract?
Yes. We require a deposit / retainer fee on all events. We will send you a contract and expect you to return it with your signature and retainer fee within 10 days. Or you may simply create a password for your online event planner, print out your contract, sign, and send back immediately with your retainer! Your date is not officially secure until your retainer fee and contract is in our hands. However, we will not book another event on your day while your contract is outstanding. If we do not receive your retainer fee and contract by your due date previously agreed on, we reserve the right to rebook the date without notice.

Is my retainer fee refundable? What about other payments?
No. Your retainer fee is non-refundable to protect us from lost bookings due to us scheduling your event and blocking out your date from future searches. See our company policies regarding refunds regarding all payments made after the retainer.